Unified Communications Future in VoIP

by Katherine Chambers

VoIP phone calls were a simple phone call that we used to make like that in case of a landline phone call. New integrations of unified communications have enhanced the telephone experience by far as new VoIP phone service offers some extravagant additions like; video conferencing, extending VoIP to the mobile devices, and adding the IM. Business customers’ now demand for a phone service which has fully incorporated in it the unified communications.

PBX spending had a dip down by 2.3% including money being spent on software licenses, PBX, and endpoints. But that spending rose up again by 3.9% in Q2 of the year 2011. Infonetics Research reports that the overall spending in the IP PBX sector rose by a magnanimous 10.6% when compared year-over-year basis.

VoIP industry experts say that business VoIP customers earlier were only focus on saving their costs on phone by switching to VoIP phone service. But ever since the improvement in the overall business outlook business needs are growing at a much rapid rate, requiring enterprises to go for more sophisticated VoIP phone service solutions. Two of the most in demand features that customers must want to have in their VoIP are disaster recovery and solving the mobility issues in VoIP. Interestingly the total numbers of phone lines are not changing but the spending has instead diverted by businesses to acquire more comprehensive VoIP solutions that offer a full fledged unified communication. Two of the industry leaders in VoIP phone selling are Cisco and Avaya with each selling 1.79 million and 1.72 million lines respectively. Interestingly though, the industry experts report that demand for video enabled IP phones is on the rise, without affecting the overall demand for the standard VoIP phone sets.

The demand for mobile VoIP is increasing because now employers want to further empower their employees with phones that can be used on the move and have all the important features that they might need. Another important factor that has positively affected the demand for mobile VoIP has been the shifting of people’s focus from traditional phones to the tablet pcs and cell phones. Softphone software can install a VoIP phone service any tablet pc or cell phone, enabling you to utilize all your VoIP service facilities on your mobile computing device. Making all the VoIP phone service features available on the mobile computing devices can be daunting task considering the network bottlenecks and other related problems, but still, with demand, the network infrastructural improvements might get in order a lot more quickly than anticipated.

Related Posts

Leave a Comment